Reviews

Very good service and never rushed in and out. The doctor is kind Careing and helpful. FIRST RATE. HE my mom and never rushed her.

I did not want a hearing aid but after frustration between my wife and I choose to get my hearing tested again! Ron tested me told me my hearing was fine but I was not hearing soft sounds. Thought ok, so what. Ron further explained it is those soft sounds we hear that gives us the understanding in what is being said. I was hearing but not understanding what I was hearing. Pretty sure my wife will confirm that statement! I had not realized that we had lost communication between us as a result my hearing loss. Eyesight you notice, hearing others notice. Once I could hear what was being said and stop pulling away from a conversation from fear, I can honestly say it has brought the fun back into our relationship and removed a frustration for both of us. Don’t even get me started on the birds on the golf course! Thanks Ron. Sincerely Boyd English

Great place for hearing aids. They work hard to find the best hearing solutions. Wendy is a friendly, helpful front desk worker.

I wanted to share my experience with Ron Gomez and his staff in December 2022. My 86 y.o. mom broke one of her hearing aids prior to arriving in Palm Desert for the winter. We were referred to Audibel. Wendy got us in quickly for an appt. Ron was very patient with my mom. In addition to sending her hearing aid in for repair, he spent an hour with us...re-tested her hearing, and even loaned my mom a pair of state-of-the-art hearing aids to wear until hers could be repaired. When we returned to get her old hearing aids, he re-programmed them and made sure my mom understood how to change the programs and adjust the volume. Once again, he was very patient and kind. He really listened to both of us!! My mom has had her hearing aids for 18 months and this is the first time she felt that she gained knowledge on how to use her hearing aids correctly!! BTW, my mom is not super fond of her hearing aids but Ron told her how important it is to wear them every day, all day...that she needs to stay engaged...connected to the world. It has been so much easier to get her to wear them since we met with Ron. We will definitely refer anyone who needs hearing aids to Ron at Audibel, and we will be returning each year to get her hearing re-tested by him. Thank you so much Ron and Wendy!!!

I have worn Hearing Aids for a number of years now and dealt with multiple providers. I was never comfortable with my Aids until Ron Gomez fitted me two years ago. Since the initial fitting Ron has ensured that my listening experience continues to be satisfying. He has always been there to fine tune my settings and to ensure that I am able to use these amazing technologically sophisticated instruments seamlessly with my ‘Smart Devices’. I am thrilled with his knowledge level, his professionalism and his never wavering patience when working with me to ensure that I am getting the most benefit from my Aids. Thank you Ron. You are instrumental in ensuring that the wonderful sounds of life remain available to me. I also would like to mention that I believe Wendy to be a great addition to the office. She makes us all feel welcome and well cared for and always is ready to help in any way possible. Wendy is a an efficient assistant to Ron

These folks are outstanding. I moved here from NYC recently and changed audiologists. The audible center in Ranch Mirage is much better than I used previously: better service, better quality of care, better devices, and an outstanding office experience. I highly recommend them.

Posting on behalf of my mother, Diana, "Ron and Wendy are very professional, knowledgeable, personable and go above and beyond to make sure their clients are well taken care of and have every need/want met. I am extremely happy with the help that I have received from them and highly recommend them."

I was visiting from out of town and lost a dome on one of my hearing aids. I looked to the closest hearing aid store and Audibel Hearing Center was the closest. I walked in showing them what needed to be replaced and a few minutes later the person that helped me walked of with a new set of domes and new batteries. When I asked how much I owed I was told there was no charge. That is great customer service! If I lived in the area I would definitely make this my store of choice! Thanks again, Jim.

Craig , Lorie and the newest addition to our family is Wendy. From the second I walk in the door I’m ready to take off my shoes , because of how everyone makes me feel at home. I’m so happy to have joined the family at Audible hearing. My needs are always addressed immediately and with concern. Thank you

I am writing to share my consistent superlative experiences at Audibel Hearing Centers, Rancho Mirage, CA location. I have severe hearing loss and have been seeking solutions with doctors and audiologists for over 20 years. While many were good, non matched the exceptional service provided by Craig and Lorie Whitcomb. In my experience Craig has been the ultimate hearing professional. He is expert, and has wonderful perception of the challenges his patients face. This makes for a very comfortable experience, and insures the best solution possible. I am delighted with the devices he took such care in recommending; they open up the world to me. Also very important is the office staff. Lorie is equally kind and caring of clients, and has gone out of her way when working with my insurance company. Insurance claims for hearing devices and services can require a lot of documentation and verification. Lorie ensured that I received the maximum allowable benefit. My devices, by necessity, are more complex so all of her efforts are greatly appreciated. Craig, Lorie, and Wendy are unfailingly pleasant and a pleasure to work with. They are a credit to the Audibel team. I will not hesitate to recommend their services. With appreciation, Linda Allen

Craig and Lori Whitcomb are very professional & knowledgeable about all their products, but more importantly they are kind, thoughtful and respectful. If they do not know an answer to something they will go the extra mile to solve the problem. My husband has been going to Craig ever since he came to Sonus and we feel like they are family. You can be assured if there are any problems, they will make it right. A great work ethic combined with integrity and honesty.